Contact
Contact us
We read every message.
Capseta is built by a small team, and we read every message that comes in. If you have a question, found a bug, or want to share feedback about how the product works for you, we’d like to hear from you. We don’t outsource support. You’ll hear directly from us.
What you can contact us about
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Technical support
Trouble importing a recipe, accessing your account, or using a feature
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Feedback and ideas
Tell us what’s working, what’s not, and what you’d like to see
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Accessibility issues
If Capseta doesn’t work well with your assistive technology, we want to fix it
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Privacy and data requests
Export your data, delete your account, or ask about how we handle your information
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Press and partnerships
Writing about Capseta or interested in collaborating
What helps us help you faster
- Your account email, if you have one
- What you were trying to do
- Your device and browser
- Screenshots, for bug reports
Who you’re writing to
When you email us, you’re talking directly to the people who build and run Capseta: Joe and Marie Schick at Schick Creative. Not a generic support team, not a chatbot.
Learn more about us.Or check the FAQ first. Most common questions are answered there.